1) General information only

Content on this Website is provided for general information and shopping purposes only. While we aim to be helpful and accurate, our content (including guides, tips, usage notes and FAQs) does not constitute professional, technical, electrical, horticultural, or safety advice. You should consult the official product documentation and, where appropriate, a qualified professional before using any equipment.

2) Accuracy, availability & changes

We endeavour to keep product information, specifications and stock availability current; however, occasional errors, omissions or delays may occur. We may correct, update or remove content, products or features at any time without prior notice. Where a discrepancy materially affects an order, our Terms & Conditions explain how we handle corrections, cancellations and remedies.

• Specs Manufacturer specifications can change without notice; always check the included manual.
• Availability Stock status is indicative and may change rapidly.
• Errors We reserve the right to correct typographical, pricing or descriptive errors.

3) Pricing, VAT & currency

Unless expressly stated otherwise, prices shown on the Website are exclusive of any applicable taxes and delivery charges. Our billing currency is GBP. For convenience we may display other currencies (e.g., EUR, USD, AUD, CAD, NZD) — these are estimates based on exchange rates and do not bind our payment processor or your card issuer. Final amounts may differ due to bank conversion, fees and rounding. See Payment Policy for details.

4) Images, colours & media

Product images, lifestyle photos and videos are for illustration. While we try to represent colours and finishes faithfully, actual appearance may vary due to lighting, batch variations and screen calibration. Accessories shown in images may be sold separately unless expressly included.

5) Compatibility & proper use

You are responsible for verifying that a product is suitable and compatible for your intended use (e.g., voltage, chuck type, blade/bit fitting, SDS shank, duty cycle, extension lead rating). Always use genuine or manufacturer-approved accessories and follow the user manual. Improper use may void warranties and create safety risks.

6) Safety & professional guidance

Safety first: Use appropriate PPE (e.g., eye, hearing, hand and respiratory protection), guards and fixtures. Disconnect from power/battery before maintenance. Do not operate tools in wet or explosive environments unless rated. If unsure, seek advice from a qualified professional.

7) Third-party links & services

The Website may contain links to third-party websites, tools or integrations. We do not control and are not responsible for their content, security or privacy practices. Accessing third-party services is at your own risk and subject to their terms.

8) Reviews & user content

User reviews, ratings and comments reflect the opinions of individual users, not Tolvia. We may moderate, edit or remove content that breaches our policies, but we do not guarantee comprehensive monitoring. By posting, you grant us a licence to display and reuse your submission in accordance with our Terms & Conditions.

9) Limitation of liability

To the fullest extent permitted by law, Tolvia and FERNROCK LIMITED will not be liable for indirect, incidental, special or consequential losses (including loss of profit, revenue, data or business) arising out of or in connection with the use of the Website or reliance on its content. Nothing in this Disclaimer limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law. Your statutory rights as a consumer remain unaffected.

10) Intellectual property

All Website content — including text, graphics, logos, icons, images, video, downloads and software — is owned by Tolvia or our licensors and protected by copyright, trade mark and other IP laws. You may not copy, reproduce, scrape, frame, mirror or distribute content without our prior written consent, except as permitted by law for personal, non-commercial use.

11) Governing law

This Disclaimer is governed by the laws of England & Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales, without prejudice to mandatory consumer protections in your place of residence.

12) Contact

Questions about this Disclaimer? Contact Tolvia Support:
Phone: +44 7457 408041 (Mon–Fri, 9:00–18:00 UK time)
Email: info@tolvia.co.uk
Address: FERNROCK LIMITED, Academy House, 11 Dunraven Place, Bridgend, CF31 1JF, United Kingdom