We ship across the UK and internationally. Standard delivery is £9.99; UK orders over £50 ship free. International rates are shown at checkout. Full details in our Shipping Policy.

Processing is usually 1–2 business days. UK delivery typically 3–14 business days depending on the carrier and destination. International delivery times vary by country.

We partner with reliable carriers such as Royal Mail, DHL, DPD and FedEx. The carrier may vary based on product size, availability and destination.

Please contact support with your Order ID. We’ll coordinate with the carrier and arrange a replacement or refund in line with our Return & Refund Policy.

You may return eligible items within 30 days of delivery. Items must be unused, in original condition and packaging, with all accessories. See the Return Policy for exclusions.

If an item is faulty or we made a mistake, we cover the return shipping. If you changed your mind, you’re responsible for return costs.

Refunds are issued within 14 days after we receive and inspect the returned item. Your bank may need 1–2 statement cycles to post the credit.

Most electronic tools come with a 12-month warranty for manufacturing defects. It doesn’t cover misuse, accidents or normal wear & tear. Proof of purchase is required. Details in our Warranty Policy.

Reach us via Contact Us with your Order ID, serial number (if any), and a brief description/photos of the issue. We’ll guide you through testing and next steps.

Yes—Tolvia sources from trusted brands and authorised distribution only.

We publish specs and compatibility guidance on each product page. If you’re unsure, message us via support and we’ll help you pick the right tool or accessory.

We currently accept major debit/credit cards (Visa & Mastercard). All payments are processed securely. See our Payment Policy.

Billing is in GBP. For your convenience, our site can display other currencies (EUR, USD, AUD, CAD, NZD), but checkout is charged in GBP unless otherwise noted.

Yes. We use secure checkout and follow GDPR best practices. Learn more in our Privacy Policy and Acceptable Use Policy.

Yes—creators and publishers are welcome. See Affiliate Program.

Absolutely. Explore Advertise With Us and Self-Publish With Us for guidelines and application forms.